The papers:
Evaluating Two Companies for Supply Chain Management
How Website Design Affects Customer Complaints
I was dealing with issues at the time, specifically an apartment flood)
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I think week 5 was e-commerce week. I was required to submit two separate papers - one paper should review the websites of two companies that provide logistics services for supply chain management, the other should review at least 5 papers (the literature) on an e-commerce topic. Reading and including the paper “Rethinking E-commerce Service Quality: Does Website Quality
Still Suffice?” was required.
Instructions:
(1) In addition to carrying goods from one place to another,
some trucking companies provide supply chain management services and help their
customers manage their information. In this project, do the following:
Use the Web to
research and evaluate two of these business services.
Investigate the
websites of two companies, UPS Logistics (http://thenewlogistics.ups.com) and
Schneider Logistics (http://www.schneider.com/logistics), to see how these
companies’ services can be used for supply chain management.
Respond to the
following questions:
What supply chain
processes can each of these companies support for their clients?
How can customers
use the websites of each company to help them with supply chain management?
How do the supply
chain management services provided by these companies can be compared? Which
company would you select to help your firm manage its supply chain? Why?
Length: 2-3 pages not including title page and references
Your analysis should demonstrate thoughtful consideration of
the ideas and concepts presented in the course and provide new thoughts and
insights relating directly to this topic. Your response should reflect
scholarly writing and current APA standards.
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below.
(2) For this assignment, do the following:
Read the article
listed in the resources section, “Rethinking E-commerce Service Quality: Does
Website Quality Still Suffice?”
Search the NCU library
site for at least four additional recent (less than four years old) academic
journal articles on the topic of e-Commerce.
Briefly summarize
all the articles you considered.
Provide your
personal assessment of the current status of research in the field (i.e., are
there many such articles, indicating possibly a mature research field, only a
few articles, indicating perhaps a new research area emerging, etc.).
Try to focus on a
relatively narrow subtopic of e-Commerce, such as B2C, B2B, C2C, m-commerce,
etc.
Length: 5-7 pages not including title page and references
Your analysis should demonstrate thoughtful consideration of
the ideas and concepts presented in the course and provide new thoughts and
insights relating directly to this topic. Your response should reflect
scholarly writing and current APA standards.
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